Privacy Policy — Happie Vibes
Last Updated: November 2025
At Happie Vibes, we value your privacy as much as we value creativity and trust.
This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit www.happievibes.com, interact with us, or purchase our products.
By using our website or placing an order, you consent to the practices described here.
1. Who We Are
Happie Vibes is an independent art brand based in India, selling handcrafted artworks and fine art prints to customers across the globe.
We are committed to protecting your personal data in full compliance with international privacy regulations.
📧 Contact for privacy matters:
happievibescustomercare@gmail.com
2. Information We Collect
We collect the minimum data required to serve you efficiently and securely:
- Personal Data: Your name, email address, billing/shipping address, and contact number.
- Payment Information: Payment details are processed securely through third-party providers (PayPal, Stripe, Razorpay, etc.). We never store your full card details.
- Order Details: Products purchased, order history, and transaction status.
- Technical Data: IP address, browser type, device, and operating system (used for analytics and fraud prevention).
- Communication Data: Emails, messages, or chats you send us.
- Optional Marketing Preferences: Newsletter or promotional subscription details (only if you opt-in).
3. How We Use Your Information
We use your information only for legitimate and transparent business purposes, including:
- Processing and fulfilling your orders.
- Providing order confirmations, updates, and customer support.
- Managing returns, refunds, and complaints.
- Sending newsletters or promotional updates (only if you subscribe).
- Analyzing site traffic to improve our website and user experience.
- Preventing fraudulent activities or payment misuse.
- Complying with tax, legal, or regulatory obligations.
We do not sell, rent, trade, or disclose your personal information to any third party for marketing purposes.
4. Legal Basis for Data Processing
Depending on your region, our data collection is legally based on:
- Consent: When you voluntarily provide information or subscribe to updates.
- Contractual necessity: To process and fulfill your orders.
- Legitimate interest: To improve site performance, prevent fraud, and ensure security.
- Legal compliance: To meet government, tax, or payment gateway requirements.
5. Data Security
We maintain industry-standard security measures to protect your personal data from unauthorized access, alteration, or loss.
- Our website operates on SSL (HTTPS) encryption.
- Servers are hosted on secure, firewalled environments.
- Payment gateways use PCI DSS Level 1 security protocols.
- Only authorized team members can access limited customer data for operational purposes.
Despite robust measures, no internet-based platform can guarantee 100% security. By using our services, you acknowledge this shared responsibility.
6. Data Retention
We retain necessary data (such as invoices and order details) for 7 years to comply with Indian tax laws and global eCommerce regulations.
Non-essential or inactive data is automatically deleted or anonymized after its purpose is fulfilled.
7. Cookies & Tracking
Our website uses cookies for smooth functionality and analytics.
Cookies help us:
- Remember your preferences and cart items.
- Improve website performance.
- Analyze user behavior anonymously.
You can disable cookies in your browser settings, but certain features (like checkout) may stop working properly.
8. Your Privacy Rights
Depending on your country, you have the following rights:
- Access: Request a copy of your stored personal data.
- Correction: Request rectification of incorrect information.
- Deletion: Ask for your personal data to be erased (“Right to be Forgotten”).
- Restriction: Request limited processing of your data.
- Data Portability: Request your data in a machine-readable format.
- Withdraw Consent: Opt-out of marketing emails anytime by clicking “unsubscribe” or contacting us directly.
To exercise any of these rights, email:
📧 happievibescustomercare@gmail.com
with the subject line: “Privacy Request – [Your Name]”
9. Third-Party Service Providers
We share limited, necessary data with trusted service providers to fulfill your orders:
- Payment Processors: PayPal, Stripe, Razorpay.
- Shipping & Logistics: India Post, DHL, FedEx, UPS, and similar carriers.
- Analytics: Google Analytics (for traffic insights).
- Email & Marketing Platforms: Only for confirmed subscribers.
All third-party partners comply with strict data-protection standards and cannot use your data for their own marketing.
10. International Data Transfers
Your information may be transferred and processed in other countries (including India, EU, or the United States).
Such transfers are safeguarded by data-processing agreements and GDPR-compliant frameworks to ensure equal protection of your privacy.
11. Children’s Privacy
Happie Vibes does not knowingly collect personal information from individuals under 16 years of age.
If a parent or guardian believes a minor has submitted data, contact us immediately for prompt deletion.
12. Policy Updates
We may revise this Privacy Policy periodically to reflect legal or operational updates.
All changes will be posted on this page with a new “Last Updated” date.
Please review this page periodically to stay informed.
13. Contact Us
For privacy inquiries, data requests, or complaints, contact:
📧 happievibescustomercare@gmail.com
🌐 www.happievibes.com
We respond to all valid requests within 10 business days.
Authenticity Statement
Each Happie Vibes artwork is an exclusive creation, carefully designed and brought to life by the artist in their unique style.
We guard your personal data with the same care and integrity that define our art.